SensiClear FAQs
SensiClear is dedicated to making a healthy, radiant, acne-free complexion achievable for everyone. SensiClear with Retextra is the most advanced treatment for acne that can be purchased without a prescription.
For answers to your SensiClear product, purchasing, and website questions, please select from the appropriate topic below.
If you do not find your answer here, contact us and we will be happy to assist you.
SensiClear Products
What makes SensiClear different than other acne treatments?
SensiClear is a breakthrough 3-step acne regimen containing a Purifying Cleanser, Balancing Toner, Acne Treatment Lotion and a bonus Acne Spot Treatment Cream. These products can deliver results in just days and can help you achieve acne free skin for a lifetime! SensiClear is the only acne treatment product to contain Retextra (Ree-tex- tra), which when combined with salicylic acid, penetrates and unclogs pores, while simultaneously smoothing and softening the skin's surface to create a radiant and acne free complexion. SensiClear is gentle to the skin and, unlike the leading acne treatment product, does not contain Benzoyl Peroxide (Ben-zoil Pur-ox-ide), which can cause drying, flaking and major skin irritation. SensiClear with Retextra is the most advanced treatment for acne that can be purchased without a prescription.
How does SensiClear compare to other acne treatment programs?
SensiClear doesn't use benzoyl peroxide (ben-zoil pur-ox-ide) which could irritate and dry out your skin. Independent tests showed SensiClear was 50% more effective than the leading benzoyl peroxide brand in reducing acne lesions during the first critical three days. Other brands don't contain the patented ingredient Retextra, which penetrates immediately to unclog pores, while smoothing and softening the skin to create a healthy, radiant and acne free complexion.
What is Retextra (Ree-tex- tra)?
Retextra is a patent-pending ingredient that, when combined with salicylic acid, eliminates excess oil, unclogs pores and helps promote cell renewal to create a clear and smooth complexion.
Is SensiClear all natural?
While SensiClear contains many natural ingredients, it is a powerful over-the-counter medication that is very effective in the fight against acne.
Does SensiClear contain fragrance?
SensiClear has a clean gentle scent, it is not overpowering like many acne products you may have used. SensiClear has been tested extensively on individuals of all skin types and sensitivity levels, the mild scent is not likely to irritate your skin.
Where is SensiClear manufactured?
SensiClear is manufactured in the USA.
Product Usage
How often should I use SensiClear?
We recommend using SensiClear Purifying Cleanser and Balancing Toner twice daily (once in the morning and once at night) and the Blemish-Free Acne Treatment Lotion once daily at night to start. The Acne Spot Treatment Cream can be used once daily to start, use only on active blemishes. Remember, everyone's skin is different, some people may only need to use the SensiClear system once a day while others may find the best results by using the system up to three times per day. Start the program by using as directed, and adjust as needed
Do I use SensiClear all over or just on affected areas?
Our three-step system containing the Purifying Cleanser, Balancing Toner, and Blemish-Free Acne Treatment Lotion is designed to be used all over your face, but you can try it only on affected areas if you like. You can also use it on other acne prone areas, such as your back. The Acne Spot Treatment Cream is recommended for use only to spot treat active blemishes.
How do I use the individual products?
Step 1: Purifying Cleanser
Wet skin with tepid or lukewarm water. Squeeze a pea size amount of cleanser onto fingertips. Massage gently onto face to produce lather. Rinse thoroughly and pat dry. Repeat morning and night or up to three times daily as needed.
Step 2: Balancing Toner
Squeeze a small amount of the Balancing Toner onto a cotton ball or pad. Apply moderately to your face, neck or any other acne affected areas. Allow Toner to dry. Use twice daily with Blemish-Free Acne Treatment Lotion or as needed.
Step 3: Blemish-Free Acne Treatment Lotion
Apply to face, neck, back and other blemish prone areas. Do not rinse off lotion. Start with one application daily. Increase application to 2 times a day (once in the morning and once at night) or use up to 3 times daily if needed.
The Acne Spot Treatment Cream is recommended for use only to spot treat active blemishes.
How soon can I except to see results?
Everyone's skin is different. Using the product as directed, many SensiClear users have seen a visible difference in their skin within just 72 hours of their first use. Keep in mind that purging of the skin is normal when beginning a new acne treatment regimen; it may take you a few weeks to see results. Purging is a natural process whereby the acne causing impurities in your skin rise to the surface and are released from your pores. This process can take 7-10 days and should not be painful. If you are not seeing the results you expect, contact us and we will be happy to assist you with answering any questions about the products and their use.
What if I experience a break out?
Anytime you begin a new acne regimen, you may experience a purging of your pores. This is a natural process whereby the acne causing impurities in your skin rise to the surface and are released from your pores causing an increase in breakouts. This process can take 7-10 days and should not be painful or accompanied by cystic flare ups. Once the purging process is complete, you will be on your way to a healthy, radiant, acne-free complexion with continued use of SensiClear.
Does SensiClear get rid of acne scars?
SensiClear will minimize the appearance of acne scars.
Medical Information & Clinical Testing
Will my dermatologist know what Retextra is?
Retextra is a brand name. Your dermatologist would know the name Hydroxyanasatil Retinoate. (Hi-drox-ee-on-es-a-til Ret-i-nate).
What research did you do?
Extensive independent testing was performed using SensiClear to ensure that each product is safe and effective. Independent tests comparing SensiClear with the leading benzoyl peroxide (ben-zoil pur-ox-ide) brand found that after 72 hours of use as directed, SensiClear resulted in:
- 200% fewer blackheads
- 62% reduction in large pimples
- 60% reduction in total acne lesions
Does SensiClear have FDA approval?
SensiClear's combination of Retexra and salyclic acid meets FDA approval for an acne treatment product.
Can I use SensiClear in combination with other skin care products?
other acne treatment products?
We don't recommend that you use SensiClear with other acne treatment products because of the difficulty in trying to determine what's working for you. Multiple acne treatment products may cause irritation and redness.
other skin cleansers?
While we recommend you use our cleanser, you can safely use SensiClear with other cleansers.
a skin moisturizer?
If you're going to use a skin moisturizer, we recommend you use an oil-free moisturizer. Using a moisturizer that contains oil could cause skin irritation and redness if used in conjunction with SensiClear. A water-based moisturizer is suggested to maintain the natural moisture balance in your skin.
Is SensiClear safe?
SensiClear has a proven success rate for people of all ages, skin types and ethnicities. The individual products contain no harmful ingredients. Each product has been fully tested to ensure that it is safe and effective.
If you have concerns about using SensiClear, contact your physician and review the ingredients list on each product before you begin the program.
Pregnant, nursing mothers, elderly or individuals who are taking prescription medications should check with their physician before beginning any new skin care regimen.
Was SensiClear tested on any animals?
No. SensiClear products are not tested on animals.
SensiClear AutoShip Program
What is the SensiClear Autoship Program?
SensiClear autoship program entitles you to receive automatic shipments of SensiClear at discounted prices. You'll also receive special offers and discounts from time to time.
What is included in the 30-Day Deluxe kit?
- 2 oz. Purifying Cleanser
- 2 oz. Balancing Toner
- 1 oz. Blemish Free Acne Treatment Lotion
- .05 oz. Blemish Free Acne Spot Treatment
What is included in the 60-Day Deluxe kit?
- 4 oz. Purifying Cleanser
- 4 oz. Balancing Toner
- 2 oz. Blemish Free Acne Treatment Lotion
- 0.5 oz. Blemish Free Acne Spot Treatment
How soon will I receive my first kit?
Orders ship next business day and you should receive your order within 5-7 business days.
P.O. Boxes / APO / FPO addresses accepted.
How do I manage or cancel my autoship program?
Cancellations are no hassle, contact customer support by email.
Email: customerservice@chiskinlabs.com
Purchases & Returns
Do I have to pay to return product?
Yes, you are responsible for payment to ship product back to us, but you will receive full credit for the cost of product (less original shipping and handling).
How does the Satisfaction Guarantee work?
Your first shipment comes with a money-back guarantee.
If for any reason you are not satisfied with your first shipment of SensiClear, you may cancel your autoship program and return the unused portion of your introductory kit for a full refund (less shipping and handling). Cancel before your next scheduled shipment date and you will not be billed further.
See our Returns page for more details on our return policy.
Does SensiClear ship outside of the USA?
No, we only ship in the US at this time.
Articles & Education
SensiClear is dedicated to making a healthy, radiant, acne-free complexion achievable for everyone. Giving you tools and educational information that will help you on your journey to acne-free skin is part of our commitment to you. Please, browse our Articles and Educational links below.
Suspending or cancelling my AutoShip Program
You can suspend your AutoShip program by managing your shipment dates. For cancellations, please contact customer support by email.
Email: customerservice@chiskinlabs.com
SensiClear FAQs
SensiClear is dedicated to making a healthy, radiant, acne-free complexion achievable for everyone. SensiClear with Retextra is the most advanced treatment for acne that can be purchased without a prescription.
For answers to your SensiClear product, purchasing, and website questions, please select from the appropriate topic below.
If you do not find your answer here, contact us and we will be happy to assist you.
SensiClear FAQs
SensiClear is dedicated to making a healthy, radiant, acne-free complexion achievable for everyone. SensiClear with Retextra is the most advanced treatment for acne that can be purchased without a prescription.
For answers to your SensiClear product, purchasing, and website questions, please select from the appropriate topic below.
If you do not find your answer here, contact us and we will be happy to assist you.
SensiClear FAQs
SensiClear is dedicated to making a healthy, radiant, acne-free complexion achievable for everyone. SensiClear with Retextra is the most advanced treatment for acne that can be purchased without a prescription.
For answers to your SensiClear product, purchasing, and website questions, please select from the appropriate topic below.
If you do not find your answer here, contact us and we will be happy to assist you.
What makes SensiClear different than other acne treatments?
SensiClear is a breakthrough 3-step acne regimen containing a Purifying Cleanser, Balancing Toner, Acne Treatment Lotion and a bonus Acne Spot Treatment Cream. These products can deliver results in just days and can help you achieve acne free skin for a lifetime! SensiClear is the only acne treatment product to contain Retextra (Ree-tex- tra), which when combined with salicylic acid, penetrates and unclogs pores, while simultaneously smoothing and softening the skin's surface to create a radiant and acne free complexion. SensiClear is gentle to the skin and, unlike the leading acne treatment product, does not contain Benzoyl Peroxide (Ben-zoil Pur-ox-ide), which can cause drying, flaking and major skin irritation. SensiClear with Retextra is the most advanced treatment for acne that can be purchased without a prescription.
